Shipping policy

All Casa Joy products are made to order and handcrafted with care. Please allow approximately 4 to 6 weeks for production before shipping.

We ship worldwide from our studio, and you will receive a confirmation email with tracking details once your order has been dispatched.

Shipping Times

Shipping time will depend on your location and chosen delivery method. Estimated shipping times:

• Italy & Europe: 3–7 business days
• International: 7–14 business days

Please note: Casa Joy is not responsible for delays caused by couriers, customs, or other factors beyond our control. If you have a strict event date, we recommend ordering well in advance.

For any questions about shipping or tracking your order, feel free to email us at hello@casa-joy.com — we’re happy to help!